Your car is your pride, a source of joy and your delightful getaway from the mundane life. Imagine if something untoward happens to your car? Behind the wheels, you are a careful driver.
Your car is your pride, a source of joy and your delightful getaway from the mundane life. Imagine if something untoward happens to your car? Behind the wheels, you are a careful driver.
Motor Secure Eligibility
No Claim Bonus
- Did not make a claim during the policy period? When renewing the policy within 90 days of the expiry date, you will be offered a No Claim Bonus (NCB) with discounts up to 50%.
Transfer of NCB
- You can transfer full benefits of No Claim Bonus when you shift your car insurance policy to another Insurance company.
Voluntary Excess Discount
- You have the choice of opting for a Voluntary Excess over and above the Compulsory Excess. This will entitle you to a discount according to the amount opted.
Automobile Association Membership
- If you are a member of a recognized Automobile Association in India, get additional discounts.
Anti-theft Devices
- If your car has an ARAI approved anti-theft device fitted, get additional discounts.
Motor Secure Benefits
Instant Policy
- Get policy instantly with cashless/direct settlements
Accident Help
- Get towing assistance (within city limits only) for accidents
Helpline
- Customer service and claims registration with Helpline numbers
Quick Surveys
- Claims survey is quick
Renewal Reminder
- Automated renewal reminder service
7 Days, All Done
- Just 7 working days for claims finalization
Motor Secure Features
Motor Add-ons
- You can now opt from a range of comprehensive additional covers on payment of a nominal premium. Come discover how much we take care of you. Be safe. Be assured.
Roadside Assistance
- Stranded on the road or met with an accident? Why should such mishaps stop you? Our Roadside Assistance is at your service 24x7.
Future Xpress & Xpress+
- A simplified process to offer you a more personalised service at the same time smooth and speedy claims settlement.
Motor Secure Claim Process
- Our in-house claim settlement team processes your claims within 7 working days from the time we receive your claim intimation form along with required documentation. Find out more about how to make a claim or check out our claim process.
- Cashless settlement in over 900+ Future Generali convenient workshops.
- Personalised service and enhanced touch points for smooth and speedy claim settlement using our Future Xpress & Future Xpress+ claim process.
- In-house team of professionals who can give specialised advice.
- Claim form
- You can intimate your claim online or submit the form to your nearest branch or alternatively email it to us.
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- Complaint/feedback form
- Should you have any complaints/feedback, you can fill in the form and submit it to the nearest branch or email us.
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- Grievance Redressal
- Procedure along with list of ombudsman addresses. In case you are not satisfied with the resolution to the complaint as provided by us, you may approach the Insurance Ombudsman for review.
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Motor Secure Exclusions
- Normal wear, tear and general ageing of the vehicle
- Any depreciation or any consequential loss and mechanical / electrical breakdown
- Vehicle being used in ways or for purposes other than those in accordance with limitations as to use
- Any damage to / by a person driving the vehicle without a valid license
- Any damage to / by a person driving the vehicle under the influence of drugs or liquor
- Loss or damage due to war, mutiny or nuclear risk
- Any accident outside the geographical area